Firstly…

Canvify does not require any domain setup or configuration. Canvify brings your Canva designs to Shopify. Your imported page becomes a native Shopify page, and you can use it like any other Shopify page. Any Canva design link you import via Canvify must end with .my.canva.site domain, which is a default domain provided by Canva.

Happy Path

• You have not connected your domain to Canva.
• Now export from Canva as a website.
• When prompted, enter a unique name for your Canva website domain (e.g., yourShopifyStore).
• Do NOT choose custom domain option.
• You can add your Canvify page anywhere in your Shopify store without any domain/DNS configuration.
• This is how to make Canvify page your homepage without any domain setup.
• Only if you have mistakenly disconnected your domain from Shopify, please point it back to Shopify.

Happy-happpy!

Life-as-it-is Path

• You have connected your domain to Canva.
• Safely delete this domain from Canva, if you don’t need it there.
• You can delete the domain from Canva by going to Settings > Domains.
• Now you have the happy path above to follow.

Techy Path

• Please note this is a very unlikely scenario, like 0.01%. Try the paths above first.
• You need a custom domain in Canva for your another website, that is not Shopify.
• When exporting from Canva, select the “Site address” option.
• Select the domain that ends with .my.canva.site. Screenshots below.
• Click “Get a new domain” and there should be an option like “Free Canva subdomain”.

If you have any questions or need help, please reach out to me at [email protected]